Staff Selection, Induction and Retention
Staff profiling and selection
Recruiting staff with the desired aptitude, attitude and competency to meet your objectives can be a daunting task. The ‘gut feel’ approach most commonly used …… is often the most expensive and frustrating.
Optisell utilses profiling tools to provide an exceptionally clear picture of an individual’s cultural fit including motivational drives, behavioural / communication style, personal needs and learning style.
Just as importantly we assess sales competency of applicants (including performance sales behaviours, negotiation skills, management style and strategic/tactical aptitude).
‘Fast Track’ induction process
A comprehensive assessment of staff sales competency is undertaken providing a baseline for performance development. The induction process addresses individual needs, and develops each team member’s core understanding of solution sales processes and utilisation of performance behaviours.
Team leaders are assessed on management style and strategic aptitude to determine development needs and identify how they best contribute to the performance initiative.
Sales competency testing is carried out at specified time intervals to gauge individual progress and correlated to sales performance. Optisell’s 90 day ‘Fast Track’ induction process is designed to bring both new and existing sales staff to full productivity and profitability.
Staff retention
Key employee retention is critical to the long term health and success of your business. Managers readily agree that retaining the best employees ensures customer satisfaction, product sales, satisfied co-workers and reporting staff, effective succession planning and deeply imbedded organisational knowledge and learning.
Optisell’s retention program provides:
- Clear understanding of roles, responsibilities and expectations
- Framework for success with feedback and support
- Utilisation of existing skills with skill development programs
- System where effort is recognised, appreciated and rewarded
- Acknowledgement of performance with equitable financial compensation structures
Information about other services is available by selecting from ‘listbox’ below:
